BB&T ATM & phone service back in business after outage

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In a statement on its website, the bank chain said unavailable services include ATMs and online banking, its mobile banking app, and its automated Phone24 service. The bank said it is experiencing an outage at one of its data centers.

At this time, BB&T says they have no reason to believe this issue is related to cyber security.

There are several BB&T bank branches throughout metro Atlanta and the state of Georgia and all customers are affected.

BB&T is restoring some of the services it lost after what it calls an equipment malfunction.

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The bank reported late Thursday night it identified the issue preventing customers from accessing their accounts and employees are working to fix the issue.

A statement issued Friday said BB&T customers can use their debit, credit and prepaid cards. We hear your frustration, and we are committed to making this right. The bank said balances and transactions will become current later in the day. Thank you so much for your patience, and we will continue to provide updates here and on BB&T's Facebook and Twitter pages.

BB&T, which is based in North Carolina, has a large presence in Lancaster County.

According to its most recent earnings report, BB&T posted net income of $2.42 billion for 2017.